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Privacy Policy & Terms of Service

Privacy Policy

Effective March 22, 2025

Introduction

Potomac Rubber Company, Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details.

  • Account Information: Company Name, Point of Contact, Bill to & Ship to information and other account verification details.

  • Transaction Information: Details of purchases or services requested.

  • Inquiry & Interest Information: Details about the products, services, and applications you are interested in, including inquiries about specific products, their uses, and custom requirements.

  • Usage Data: Information about how you interact with our website or services.

How We Use Information

We use the information collected for the following purposes:

  • To provide and improve our products and services.

  • To communicate with you, including responding to inquiries and sending service updates.

  • To personalize your experience and enhance our offerings.

  • To comply with legal obligations and enforce our policies.

  • To prevent fraud, security breaches, and other harmful activities

Information Security

We implement industry-standard security measures to protect your personal information. While we strive to safeguard your data, no transmission over the internet or storage system is 100% secure. We encourage you to take precautions to protect your information.

Information We Share

We do not sell, rent, or share personal mobile numbers with third parties for their marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in providing our services, subject to confidentiality agreements.

  • Legal Requirements: If required by law, regulation, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant parties.

Your Choices & Rights

You may have rights under applicable laws regarding access, correction, or deletion of your personal data. To exercise these rights, please contact us at info@potomacrubber.com.

Updates To This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: 

Potomac Rubber Company, Inc.
info@potomacrubber.com
9011 Hampton Overlook, Capitol Heights, MD 20743

By using our services, you acknowledge that you have read and understood this Privacy Policy.

Mobile Terms of Service

By subscribing to Potomac Rubber Company text message notifications, you agree to the following terms:

Types of Messages

By opting into our SMS service, you consent to receive text messages from Potomac Rubber Company regarding:

  • Order Updates & Shipping Notifications – Confirmation of orders, order status, tracking updates, and delivery alerts.
     

Customer Support & Assistance – Responses to customer inquiries, quote requests and support-related messages.

Message Frequency

Message frequency varies. You may receive multiple messages per month depending on your interaction with Potomac Rubber Company.

Message & Data Rates

Message and data rates may apply. Charges depend on your mobile carrier and plan.

Opt-Out Instructions

You may opt out at any time by texting STOP to 301-336-7400. You will no longer receive messages from us, however you may resubscribe at any time by texting START to 301-336-7400.

Support & Contact Information

For assistance please contact our customer support team at info@potomacrubber.com or 301-336-7400.

Privacy & Data Security

We respect your privacy. Potomac Rubber Company will not share, rent, or sell your personal mobile number to third parties. For more details, please review our Privacy Policy Above.

By subscribing, you acknowledge that you have read and agree to these terms.

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CONTACT US:

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For your rubber products or gasket needs, please email Bryon Ciotti: bc@potomacrubber.com

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For all other inquiries: info@potomacrubber.com

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CALL OR TEXT US:

301-336-7400 â€‹

SIGN UP FOR UPDATES

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Stay connected with Potomac Rubber Company! Sign up to receive order updates, technical support and important notifications via text.

✔ Optional SMS Sign-Up – You are not required to opt in to SMS to make a purchase or use our services.
✔ Separate Opt-Ins – You can choose to receive messages via email, SMS, or both.

To subscribe, text START to 301-336-7400 or opt-in via the SMS opt-in box online.

Hours:

M-F 7am-3:30pm EST
Sat-Sun: Closed

Address:

9011 Hampton Overlook
Capitol Heights, MD 20743

© 2019 by Potomac Rubber Company Inc. Proudly created with Wix.com

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